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with answering all your questions

Support Form

We’re ready to solve any issue you may have. Fill in your
details below and we will contact you back within 48 hours.

Feel free to contact us via the phone or email, listed below.
Our Customer Care Team is available from Monday to Friday, 07:00 - 18:00 GMT.

E-mail Us



Call Us


+352 - 27871595


+41 - 435081955


+65 - 31384080

Hong Kong

+825 - 30500331


+61 - 488856837

PO Box: Friedrich-Ebert-Anlage 36, Frankfurt, Hessen, 60325, Germany
You can also contact our Customer Support department via email or live chat

How to win the challenge

Contest participation is absolutely free for all cointeck traders. Once your trading account has been funded, you immediately qualify for automatic entrance. The trader with the highest contest score wins. The contest score is compiled from the total amount of your closed trades multiplied by your account type weight.

Therefore, the more you’ll trade - the greater your winning chances are!

Earn Cash Rewards